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Biwa Tulum Hotel

Book Your Stay
2026-06-02
2026-06-03

Maximum period that can be booked is 30 days. Please enter alternative dates.

100

Biwa Tulum Hotel 4*

 Wi-Fi
 Swimming Pool

Heated swimming pool

 Fitness/Gym

Fitness centre

 Sports activities

Billiard tables

 Spa and relaxation

Full body massage

Head massage

Back massage

 On-site Dining

Restaurant

 Meeting facilities

Business centre

 No Smoking

Non-smoking rooms

 Child-friendly

Cots

Children's menu


Located a mere 9 minutes on foot from the Tulum Monkey Sanctuary, the 4-star smoke-free Biwa Tulum Hotel offers Wi-Fi in public areas and secure parking. Positioned a short way from Super Chedraui, this Tulum hotel provides a banquet hall, making it perfect for gatherings.

The hotel is nestled in the Tulum City-Centre district, 2.9 km from the hard-to-miss historical sites like the sprawling Mayan ruins "Ruinas de Tulum". The Biwa Tulum offers proximity to such natural sights as Dos Aguas Park (1 km) and the national park "Parque Nacional de Tulum" (2.7 km). Guests might as well visit Expo Tulum, which is merely a 14-minute stroll away. The accommodation is situated not far from the Tulum Archaeological Site, and Colectivos a Bacalar & Chetumal bus station lies only 0.9 km away. For those travelling from afar, Aeropuerto de Playa del Carmen airport is 51 minutes' drive away.

The Biwa has 14 rooms, comprising a mini-kitchen. A flat-screen TV with satellite channels, along with coffee and tea makers, are offered. Air conditioning are featured for guests' comfort. Offering a walk-in shower and a separate toilet, the bathrooms are fitted with hairdryers and toiletries. You can enjoy views of the city.

Cafe Don Tomas restaurant looks out onto the pool and specialises in Cuban cuisine. There is also a lounge bar. You can try healthy cuisine in a restaurant which is located very close by.

  • Local attractions
  • Terreno Expoferia
    906 km
  • Tulum Underwater
    490 km
  • Piramide del Pensamiento Positivo
    573 km
  • Cenote Zacil-Ha
    505 km
  • Cenotes Casa Tortuga Tulum
    1140 km
  • Tulum Monkey Sanctuary
    498 km
  • Casa de la Cultura
    878 km
  • Avenida Kukulkan
    1063 km
  • Airports
  • Aeropuerto de Playa del Carmen
    63 km

Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Meals and drinks

  • Dryer
  • Cookware/ Kitchen utensils
  • Restaurant

Activities and relaxation

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre
  • Billiard tables
  • Public Bath
  • Shallow end

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Welcome drink
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

In the room

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Children's menu

Important notice

Check-in: from 15:00 until 23:30
Check-out: from 07:00 until 12:00
Licence number011-025-001889/2026

Frequently asked questions

  • 🌇

    How far is the downtown from the 4-star Biwa Tulum Hotel?

    It will take a 10-minute walk to get from the 4-star Biwa Tulum Hotel to the city centre.
  • How far is Aeropuerto de Playa del Carmen from the Biwa Tulum Hotel?

    There is a 65-km distance between Aeropuerto de Playa del Carmen and the Biwa Tulum Hotel.
  • How can we get to Biwa Tulum Hotel from the airport?

    Guests of Biwa Tulum Hotel can request a bus shuttle. We recommend calling ahead to confirm the details.
  • Is parking lot available at the 4-star Biwa Tulum Hotel for free?

    Secure parking is provided at the 4-star Biwa Tulum Hotel for free.
  • Which forms of payment are available at the Biwa Tulum Hotel?

    Payment methods available in the Biwa Tulum Hotel:
    • Visa
    • American Express
    • JCB
    • Diners Club
  • 🚪

    What room types are offered in the 4-star Biwa Tulum Hotel?

    At the 4-star Biwa Tulum Hotel, guests can choose among Twin Room, Double Room, and Junior Suite.
  • 📱

    Are there business facilities in the Biwa Tulum Hotel?

    The Biwa Tulum Hotel provides conference facilities and a work desk as well as a meeting room for business guests.
  • 🛀

    What spa treatments are offered in the hotel?

    Guests can relax with a head massage, a back massage, and a hand massage or facial treatments offered at the hotel.

Details & Rates



Please, select dates to see available rooms.

Gallery

Guest reviews

Natalie

stayed in 2022-03-08

10 / 10

plus

Such the best stay for our visit biwa tulum. We liked staying in the place thanks to fabulous rooms and food. The breakfast was included, that was a bonus.

Donald

stayed in 2022-03-05

9 / 10

plus

Well, it was a really great stay at the time. The staff were amicable, I loved friendly check in.

Harold

stayed in 2022-01-05

8 / 10

plus

The staff were attentive and best, were waiting for us in the excellent reception.

Catherine

stayed in 2022-05-08

9 / 10

plus

It's ideal base for visiting some must see attractions in Tulum. The setting is magnificent and unbeatable, short walk to Beach Road as well as shops.

Eleanor

stayed in 2021-11-04

8 / 10

plus

A stunningly beautiful property, clean, relatively quiet location for Tulum as it's in front of the beach.

Susan

stayed in 2021-09-28

7 / 10

plus

We liked this hip new hotel; its savoury breakfasts, perfect rooms. The location was exceptional for walking around Tulum Monkey Sanctuary. Great restaurant provided Mexican dishes.

Bruno

stayed in 2021-05-16

9 / 10

plus

My stay was very good here. The place was spotlessly clean and staff were competent, I appreciated peaceful location. Well cleaned unit with microwave, coffee/tea making equipment and fridges. Tried fabulous hot waffles, pastries, bangers, eggs and toast. Reception had papers;)))

Doug

stayed in 2022-06-28

7 / 10

plus

There was exceptionally good breakfasts with eggs for the breakfast and an amazing view and continental options. Situated walk from a bus stop in the lovely area...

minus

No.

Victor

stayed in 2021-11-04

9 / 10

plus

Quiet and fairly clean place with accommodating staff. Central location, at walking distance from Las Pinturas.

William

stayed in 2022-05-21

8 / 10

plus

The hotel was brand-new, but I stayed for 8 nights only. Caring staff and awesome breakfast with lots of options. I loved having a mini-fridge-bar, a personal safe and an electronic key card.

Gerald

stayed in 2022-01-16

8 / 10

plus

Gorgeous location, charming views. I got free upgrade and really enjoyed it. Plenty of food at breakfast, including pastries, hot waffles, bangers, eggs and toast.

G.

stayed in 2021-11-21

8 / 10

plus

The whole place was perfectly clean, I loved it, and had beautiful staff and rooms...

Scott

stayed in 2021-09-16

10 / 10

plus

Ideal location, good food, welcoming staff. A secluded beach, beautiful view. Besides, it was within walking distance of downtown, that worked for us.

Neil

stayed in 2021-09-16

7 / 10

plus

We enjoyed this hotel, it was RELAXING and clean. Exceptionally comfortable beds, fridge, TV and hairdryer were a nice touch.

Mark

stayed in 2021-08-28

9 / 10

plus

Elegant and pretty rooms, outstanding staff. The fact that it has a simple check in, that worked great for us.

Charles

stayed in 2021-07-28

9 / 10

plus

The hotel was fairly clean, I loved it. Very comfy bed, amazing bathroom and a personal safe, flat-screen television and a seating area in the room. The staff did all they can for an excellent stay. Pool was lovely too.

Harvey

stayed in 2020-09-28

7 / 10

plus

Business hotel with helpful staff and decent size rooms. Everything created a perfect atmosphere. For evening meal I visited El Asadero, since it was a couple of blocks away the venue🙂👍

Derrick

stayed in 2020-05-28

9 / 10

plus

we greatly enjoyed our 1-nights stay. very clean and excellent hotel, tasty breakfast. huge room, we had junior suite, with a minibar, heating and tv.

Liz

stayed in 2020-07-08

8 / 10

plus

The hotel was cozy, the room was good sized and comfortable, everything for an amazing stay. Btw, their driver is top! Not far from the downtown, 10 minutes on foot. Pool kept us happy, it was well maintained.

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Book Your Stay
2026-06-02
2026-06-03

Maximum period that can be booked is 30 days. Please enter alternative dates.

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Biwa Tulum Hotel, Mexico

Av. Satelite Norte Y Calle Bubullek, Tulum, Mexico

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